We Are Committed to Being COVID Safe

The world has changed and we are changing with it. We want you all to know we are taking the current health crisis very seriously and will always put your health and safety at the forefront of our operations.

In addition to our existing safety measures, we have implemented a few new protocols to help you feel at ease when you travel with us.

As a COVID Safe business, we are committed to the health and safety of our customers and staff. We are strictly following all Queensland Government guidelines regarding the spread of COVID-19. As of December 17th 2021, for all of our Great Barrier Reef Experiences, we will require all customers 16 and above to be fully vaccinated with a Therapeutic Goods Administration (TGA) approved COVID-19 vaccine.

Rest assured, all of our crew have rolled up their sleeves too in order to keep our community safe. Every crew member you interact with on the day is complying with all Queensland Government guidelines.

When boarding our tours, all participants 16 and above will need to provide proof of their vaccination status. The easiest way to do this is to use the Check In Qld app. From November 19th, you’ll be able to link your COVID-19 digital vaccination certificate into your Check In Qld app. Alternatively, you can access your COVID-19 digital vaccination certificate through the Medicare app, from your Medicare-linked MyGov account, or My Health Record. You can also use a printed copy of your COVID-19 digital vaccination certificate, your immunisation history statement, or your international COVID-19 vaccination certificate.

Please don’t hesitate to reach out to our friendly team should you have any questions. For further information on the restrictions please visit the Qld Government website.

In addition to our existing safety measures, we have implemented a few new protocols to help you feel at ease when you travel with us.

International Travellers

Please note, all international travellers must show valid proof of COVID-19 vaccination in line with the Australian Government and Australia’s Therapeutic Goods Administration’s approved list of vaccines. Proof of full vaccination must be provided to our staff prior to travelling with us. In line with the Australian Government’s health orders, we have the right to refuse entry to participants who cannot produce a valid COVID-19 vaccination certificate or who has not been vaccinated with a Australian TGA approved vaccine. 

Physical distancing

Physical distancing can be difficult, especially when travelling or doing activities. To assist in the process of physical distancing, we have installed signage at all locations so you know exactly how far away you need to be from other people. Our buses and boats have been assessed for maximum capacity, adhering to social physical distancing guidelines and we will be strictly complying with these measures.


Sanitiser will be available in all areas of our business. We have also taken measures to ensure our team are limiting any unnecessary contact through handshakes, high fives or hugs. We request that you use contactless payment options at all times. Staff will wear protective clothing wherever possible (gloves, helmets, masks). At Skydive Australia face masks will be available to you at all of our locations, should you wish to use one at any time. Please note, face masks are required by all customers during your time in the aircraft. We will provide these to you on the day of your skydive. Temperature and symptom checks will be conducted on all customers and staff prior to being allowed entry into the drop zone.


We have increased our cleaning protocols in all areas of our businesses and will ensure all frequently used areas are regularly cleaned and sanitized as per the local health department guidelines.

Contact Tracing

Prior to travelling with us, you will be required to provide a current phone number and residential address (address of accommodation if travelling) and your full name in order to complete your activity. When you travel with us, your personal data may be provided to official government bodies to help stop the spread of any health outbreaks. We encourage all staff and travellers to download the CovidSafe app to assist in this process.

For more information on how we use your data, please read our Privacy Policy below.

Read Our Privacy Policy

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